Privacy policy

Thank you for choosing Chicwild.com for your shopping needs. We are committed to providing a simple and efficient return and exchange process within 30 days of your purchase. Please read the following guidelines for return and exchange requests carefully:

Exchange Requests:
To initiate an exchange, simply return the item(s) to our designated warehouse within 30 days of receiving your order. To expedite the exchange process, please email us with your desired size and model for the replacement item. We will send out the new product free of charge within 7 days of receiving your return. Please note that for exchanges initiated for personal reasons, an additional $9.9 USD shipping fee will apply.

Return Requests:
If you receive damaged or incorrect items, please photograph the products immediately and send them to our designated warehouse. We will arrange a free replacement within 7 business days. However, for returns initiated for personal reasons, we cannot provide compensation or accept the return.

Please ensure that the items you are returning or exchanging are in their original condition. Items must be unworn, unwashed, and have their original tags and packaging intact. Damaged, defective, or incorrect items should be photographed and reported to us.

Refunds typically take 7-15 business days to appear in your account, with the exact timing subject to your bank's processing.

Should you have any questions or concerns, please do not hesitate to contact us. We are dedicated to providing the best service and are ready to assist you with any issues or inquiries.

Thank you for choosing Chicwild.com to meet your needs. Your satisfaction is our priority.

Contact Email:support@Chicwild.com